You can request a refund of any unused funds topped up on your wristband at the West Gate Wristband Registration Top Up Booth at the festival. It needs to be completed by 11:00 PM on Saturday, June 26. A $5 refund fee will apply.
You can use cash or credit cards at our top up stations to add money to your RFID wristband or add money on your wristband before you arrive! There are ATMs onsite. You will also be able to use credit cards or cash at the craft vendor booths in the vendor village.
We do allow chairs to be at the festival in the general admission area behind the ‘chair line’ so people that want to stand are closer to the stage. Umbrellas are NOT allowed inside the venue, as it blocks the view of others behind you.
Yes, parking is included with your VIP ticket. Simply show your VIP wristband at the VIP Parking entrance and you’ll be able to park in the VIP parking lot.
Yes, all ages require a shuttle pass to ride the shuttles.
We offer West Weekend Parking passes that allow you to park in lots closest to the festival entrance. These passes are valid for the entire weekend and can be purchased in advance or at the Box Office, depending on availability. We also offer single-day parking in lots that are a little further away from the [...]
We have multiple parking lots, including lots for VIPs, daily parking, overflow campground parking and West Weekend Parking that is good for all days of the festival.
Children 10 years old and under are free for all General Admission festival areas and campgrounds. ( This includes Single Day) All ages require a ticket for VIP seating, Reserved Lawn seating, Skybox, Bullpen, Country Club, and Weekend Shuttle Passes.
You can log in to your account at http://countryjam.frontgatetickets.com and change any information you need, such as your payment information, shipping address, etc.
Log in to your account at http://countryjam.frontgatetickets.com and you can update your payment information there.
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