What are the service charges?

Service charges, shipping, and handling fees are not included in the base price of a ticket; these fees are added into your cart separately. These fees are standard for all live events and help cover costs associated with ticketing and operations.

January 25th, 2021||

I can’t go, can I give my tickets to a friend?

Yes, but make sure your friend registers the wristband in their own name while activating it. If not and the wristband gets lost, there is no way to replace it – they would have to pay full price for a ticket since we have no way of tracking the order to their name.

January 25th, 2021||

Can I buy tickets internationally?

Yes! Just visit our ticketing website here and choose your country during the shipping method process. The cart will automatically update to our international shipping. All international orders will be placed in will call and available for pick up at the festival.

January 25th, 2021||

Is my ticket transfer valid?

The only way to know if a ticket is valid is to purchase it from the official Country Jam website. Country Jam can not confirm that a purchase from a second-hand buyer is valid because it goes directly against our policy. Therefore, to guarantee admission we recommend purchasing directly through our site. Country Jam WILL [...]

January 25th, 2021||
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