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COUNTRY JAM IS GOING CASHLESS!

Now experience ultimate convenience and faster transactions at Country Jam. By using RFID wristbands and Cashless Payment Technology, your wristband becomes your ticket and your digital wallet.

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WHAT ARE ‘CASHLESS PAYMENTS?’

The only form of payment accepted at all vendor locations will be your RFID wristband – you just double-tap to pay! Vendors will no longer accept cash, credit or debit cards. Instead, it’s all connected to your wristband! Paying for drinks, food and merchandise at the event is now easier, faster and…well, festive!

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HOW DOES CASHLESS PAYMENT TECHNOLOGY WORK?

Start by “topping-up” to add credit to your cashless account. Once you’re topped-up, you can simply tap your wristband at any payment point at the event, place your order, then tap a second time to confirm your purchase. The purchase amount is automatically deducted from your available account total.

As you continue to spend your available funds, you can add more using your mobile device or by visiting a physical Top-up Station on-site using cash, credit or debit. If you do not have sufficient funds in your account at the time of purchase, you will not be able to complete a transaction until you top-up.

CASHLESS PAYMENT TECHNOLOGY BENEFITS

  • Faster transaction times
  • Shorter lineups
  • No need to fumble in your pockets for change
  • No need to hit the ATM machine
  • Less risk of losing your wallet and money
  • Better control of your budget and spending (you choose how much to top-up)
  • Digital receipts (registered users get email notifications)
  • Super convenient (your wristband is on you at all times)
  • Worry-free experience and more time to enjoy the event!

REGISTER YOUR WRISTBAND

When your wristband(s) arrive in the mail, register at: www.countryjam.com/register

Patrons can register up to 6 wristbands for shared account spending. Please create a new account for each wristband if you want to keep your spending balance separate.

Don’t forget to top-up your account online before you head to the event! Follow the instructions on our website. You can also top-up on our festival mobile app or at a “Top-up Station” at the event.

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BONUS EARLY REGISTRATION & CONTESTS

Register your wristband before 06/12/17 at 11:59 PM and receive FREE $5 Bonus Credits for every $100 you top-up online and spend at the event.

Note: A minimum of $100 must be topped-up in a single transaction to receive the Bonus Credits. $100 must be spent at the event before the $5 bonus dollars can be redeemed. Bonus credits are not refundable.

IMPORTANT WRISTBAND INFO

  • DO NOT put on your wristband until the day of the event! The wristband will lock immediately and you won’t be able to remove it!
  • To enter the event, wear the wristband on your RIGHT wrist and scan it once on the entrance portals. When the light turns green, you are good to go!
  • Keep your wristband on at all times throughout the event, do not take it off.
  • Wristbands are non-transferable.
  • The event is not responsible for lost, stolen or damaged wristbands.

 

COMING SOON: REGISTER YOUR WRISTBAND

After your wristbands arrive in the mail

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STEP 1: CREATE YOUR ACCOUNT

  • Click this link to Register Your Wristband
  • Click “REGISTER” or use an existing Facebook account to sign up.
  • You will receive an email from Intellipay asking you to confirm your registration by clicking the activation button in the email.
  • Follow the instructions on the website to finish setting up your account. 

STEP 2: LINK YOUR WRISTBAND

  • Once you’re logged in, click the “Wristbands” Tab from the top menu and select “I have a wristband.”
  • Enter the Security Code (shorter number) and Wristband Number (longer number) located on the back of the RFID tag on your wristband.
  • Click “Add.”

STEP 3: TOP-UP YOUR ACCOUNT

  • Click the “Top-up” Tab from the top menu then click the blue “Top-up” button.
  • You will be asked if you want to “Enable Auto-Top-up” (see below for details). You can click “Maybe later” or “Yes, enable.”
  • Enter the amount you wish to top-up, review your order and click “Checkout” when ready.
  • Enter your credit card information on the payment site.

Refund Policy

All unspent credit will be refunded back to you after the event (less a $5 refund processing fee). Click here to review our refund policy for more details.